Returns & Refunds Policy

Due to the perishable nature of our artisanal baked goods, we cannot accept returns; however, if your order arrives damaged or incorrect, we are committed to making it right. Please contact our support team within 24 hours of delivery to initiate a refund or replacement request.

1

Inspect Your Delivery

Upon arrival, please check your items immediately for any shipping damage or order discrepancies.

2

Capture Documentation

Take clear photographs of the damaged products and the shipping packaging to help us process your claim.

3

Contact Our Team

Email your order number and photos to [email protected] within 24 hours of receipt.

4

Resolution Processing

Our team will review your request and issue a store credit, replacement, or full refund to your original payment method.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing